SMS Terms and Conditions

Program name

First Benefit Insurance Texts, operated by First Benefit Solutions LLC.

Program description

Text messages from First Benefit Insurance to people who asked us for an insurance quote and to clients who hold a policy placed through us. Messages include:

• Follow-ups on a quote you asked for, and call times you set with an agent.
• Enrollment and application links and application status.
• Policy and coverage updates, premium and payment notices including failed or returned payments, billing and draft date changes, and document or signature requests.
• Replies to questions you have asked us.
• Occasional offers from licensed agents about rates and coverage.

Every message names First Benefit Insurance. Some messages include a phone number to reach us or a link to a page on firstbenefitinsurance.com, sometimes sent through our short link service at app.core54.io.

How to opt in

You can opt in one of two ways:

• On our website. Check the optional text message box on our quote form. The box is unchecked until you check it, and you can send the form without it.
• On the phone. A licensed agent asks whether First Benefit Insurance may text you at your number about your quote, your policy, and occasional offers. Calls are recorded, and the agent marks your file only after you say yes.

Consent to receive text messages is not a condition of purchasing any product or service.

Message frequency

Message frequency varies. It depends on where your quote or policy stands and on how often you write to us.

Cost

Message and data rates may apply. Check with your wireless carrier for details about your plan.

How to opt out

Reply STOP to any message. You will receive one final message confirming that you have been unsubscribed, and no further messages will be sent. You can also email contact@firstbenefitinsurance.com and ask to stop texts.

Help

Reply HELP to any message for assistance, email contact@firstbenefitinsurance.com, or call (800) 508-4391. Hours: Monday to Friday, 8am to 6pm Pacific.

Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third party. See our Privacy Policy for how we handle your information.

Carriers

Wireless carriers are not liable for delayed or undelivered messages. Delivery depends on your device and network.

Changes

We may update these terms. The current version is always posted at this address.